Steve Berg, Pioneertown, CA

Last October, I went to my chiropractor for an alignment to alleviate hip pain that caused me to pop 16 ibuprofens a day.  But through x-rays, my chiropractor learned I had severe arthritis, which required surgery, not an adjustment.  An orthopedic surgeon agreed, but I then learned a hip replacement would cost about $60,000.

I didn’t have insurance, and I sure didn’t have $60,000 stowed away. 

I hit the internet, and learned about an alternative to hip replacement—called hip resurfacingthat would give me higher range of motion, shorter recovery time and the chance for future hip surgery should my arthritis further deteriorate the joint later on.

But then I learned that it’s impossible to find an experienced doctor in the U.S. because hip resurfacing  was only approved by the FDA in 2006.  I didn’t want anyone in the U.S. practicing on me. I found out that several countries overseas had been resurfacing hips for a lot longer than in the U.S., and I zeroed in on India because so many U.S. doctors come from there.  

I tried to set it all up myself, but I got so tangled up with all the options and paperwork, that I almost gave up and threw the computer out the window.  From October through December, all I really accomplished was getting my passport.  In January, I landed on www.WorldMedAssist.com and was impressed with their information about hip resurfacing in India.  I e-mailed them, and they immediately called me back to talk about details.  They were the first company to call me directly.  I said, ‘You’re hired; I can’t do this myself. Line up my options, and let’s push this through as fast as we can.’

I chose Wockhardt in Mumbai because the surgeon there, Dr. Malhan, had done a very large number of hip surgeries and he is UK board certified.  WorldMed Assist forwarded all my records to Dr. Malhan, who then assured me I was a good candidate for hip resurfacing.

WorldMed Assist quoted me a total cost of just over $10,000, including hip surgery, hotel, a two-week hospital stay and all my travel—about 1/6th the price I faced in the U.S.   That price even included some dental work I’d been putting off for seven years.  Three weeks from the time I first contacted WorldMed Assist, I was on a plane.

Everything about my medical team and the hospital was great.  I even had a private hospital suite for recoverycomplete with a refrigerator, visitor’s couch, a computer, cable TV and my own deluxe bathroom.  During recovery, I met several other medical travelers.  About 1/3 had made their own arrangements, as I’d attempted to do; others had used facilitators like WorldMed Assist but none seemed very happy with the company they dealt with. 

And no one had as clean an experience as I did.  The biggest deal is having handlers at home who line up people to lead you through the entire overseas process.  I told these other patients about WorldMed Assist’s service—how they expedited my visa, ensured I was met at the hospital and driven directly to my hotel, and above all, how often they stayed in touch with me from our very first contact throughout the entire ordeal.  Those patients were all pretty amazed at the level of customer service compared with their own experience.  WorldMed Assist took care of all the loose ends I turned out to be incapable of pulling together on my own.  The help they gave me getting my travel documents together was an amazing service.

 My roundtrip was only 15 days.   The pain in my hip was gone a week after surgery, so all I really needed to focus on during recovery was the pain from the incision.  By the time I got home, I was ready to start back to work, restoring vintage motorcycles.  Before surgery, I could only stand for one hour and then I needed to lie down on a hot pad for two hours…that makes for pretty slow work progress.

About WorldMed Assist

Experts in medical tourism, WorldMed Assist’s mission is to improve lives by helping patients receive high quality medical treatment abroad at affordable prices.  WorldMed Assist coordinates and simplifies every aspect of care and travel.  WorldMed Assist also provides medical tourism as an option for self-insured businesses seeking expanded and affordable healthcare options for employees.  Hip Replacement in India is significantly less expensive than in the U.S., yet delivered with the same or higher quality care and results as set by U.S. standards.  Waiting times are virtually eliminated, track records are proven, and facilities are state-of-the-art.  For more information, go to www.worldmedassist.com